The work: Customers used to call a company to complain or order a product, and they’d reach the main office. Now virtual call centers
route incoming calls to a home agent’s phone; agents receive a script on how to answer possible questions so they can respond
to routine customer-service inquries or sell products.
What you bring to the table: Professional, pleasant phone presence; the ability to read a script and make it sound natural; a quiet area in which to work; perhaps a headset attached to your phone
Expect to earn: $7 to $15 per hour, with some jobs offering incentives for high sales
Sign on: Enroll to become an agent at a call-center company website—such as workingsolutions.com, liveops.com or alpineaccess.com—that offers extensive training.