Make (good!) money working from home with our guide to the best online jobs.
Tech Support Representative
Do your friends often turn to you for assistance with their cell phones, computers and video game systems? Then you are clearly a whiz at navigating—and explaining—technology. Tech support reps help customers find and use the right product for their needs (laptop or desktop?) via phone, e-mail and online chats. Most support pros log 20 hours or more each week, much of the time on weekends.
What you’ll need: Patience to deal with frustrated consumers who want to toss their new devices out the window is important, as is the ability to explain solutions to customers’ problems. Hiring firms often provide training. Apple’s at-home advisers, for instance, take a four- to six-week online class.
Find work: Scan the websites of computer manufacturers such as Apple and Dell. Consider signing on with a customer management company, like Cloud 10 or Convergys. Such companies help businesses handle their customer-support issues.
Expect to earn: $11 to $21 per hour